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Question: Discuss about the Municipal Waste Collection Services. Answer: Introduction: Glencore's Oaky North Mine is located in central Queensland, Australia. The mine consists of a coal presentation plant and two underground operations plant. Glencores Oaky North mine is facing some tough challenges recently. The worker of the Glencore Oaky North mine is protesting for having a work environment that is safer for their daily operations (Craig et al., 2016). According to the workers, Glencore is trying to bring a new agreement that is favoring a cheaper, contract labor. The dispute has caused due to casualising the employees. The protest is going for over 88 days and the 190 workers are involved in this protest (Mcllroy, 2016). On May 10th, the workers of the organisation started this protest and on June 9th Glencore decided to lockout their employee without pay giving them the reason that protest is affecting the man-hours. Glencore continued its production by using the contractors in their organisation. The protest is not only affecting the workers and the organisatio n but it is also affecting the families of the workers. The main issue of the organisation is the lack of communication between the employee and the organisation (Gallois Giles, 2015). Glencore has stated that the organization is trying to create a flexible, modern and streamlined EA to have a modern working environment. A meeting was also held between the union representatives and the Glencores representation but according to Mr.Brodsky, Queensland District Vice President of the Construction, Forestry, Mining and Energy Union (CFMEU) Mining and Energy Division, two sides clearly disagreed about the revised remuneration that Glencore have offered (Industry, 2015). He also added that they mainly disagreed on three issues, dispute procedure, workplace representation, severance and retrenchment (Marsden, 2013). No further dates have been selected for meeting but they have agreed for email communication. Unions are groups of workers aims at improving the working condition as well as to promote the common needs of the workers (Kaufman Bennett, 2017). The issue is mainly related to safety and pay scale of the union. The new enterprise agreement contains some of the clause that the unions are not satisfied. Mining plants are very dangerous and proper safety guidelinesare not maintained in Glencores mine. There are a number of cases where accidents happened due to the lack of safety measures taken by the organization (Akgun, 2015). This will also affect the shareholders of Glencore's Oaky North Mine. If the pay scale of the employee is low then the employee will not show any interest on the organization. The union members are protesting against the lack of safety measures taken by the organization. The organization should emphasize more on the safety of the workers, unsafe workplace will not only harm the workers but it will also decrease the production of the worker (Geng Saleh, 2015) . Unitarism is a theory that follows a centralized and unified system (Cullinane Dundon, 2014). Unitarism describes that every workplace should be integrated and at the same time, it should have harmonious entity that exists for common goal. In unitarism the main role of the management is to provide an effective leadership and communication. In a unitarised organization, the workers need to be loyal towards their organization as well as to their managers to achieve a common goal in the organization. In Glencore, the unitarism is lacking the leadership of the management is weak and the employees are not loyal to the organization. Glencore's Oaky North Mine is facing many issues recently and all these issues were created by the new changes in the employee agreement. Unions are not happy with the new changes that the management is bringing in the organization. Glencore's Oaky North Mine wants to create a flexible and modern agreement that will help them to achieve a modern work environment, but according to the workers the organization is favoring a cheaper, contract labor. The dispute is happening due to casualising the employees. New employee agreement has also increased the attrition rate of the organization. More than 190 employees have been protesting for about 88 days. The initial negotiation regarding the agreement started on May 10 and on June 9, Glencore decided to lockout the employees without any pay. Glencore stated that they have taken this step because protesting was costing them a lot of time. The dispute took this massive image due to the following result: Glencore management rejected the proposal of the workers for two years with a 0% increase in pay scale. Glencore tried to stop the workers from legal and peaceful meeting at the front gate of the mines and forced them to reinstate the picket line in the magistrates court. The organization rejected 50% working condition that was in the agreement, which was voted by 99% of the workers of Gelncore Okay mine. The employee relationship is one of the vital factors in the management. A good employee relationship results in better workplace environment for the worker. The employee relationship will help in greater production and will help in improving the relationship between the employee and the management, which will decrease the level of conflict between the employee and the management. Employee relationship is based on understanding the problem of the employee and solving those problems accordingly, which helps in retaining the employee in the organization. The employee relationship in Glencore is not so good between the unions and the management. The unions are not very happy with the new employee agreement. The new employee agreement failed to meet the proper requirements of increasing pay scale, good working environment and standard safety measures. According to reports Glencores revenue have increased from 1.77 billion US dollar to 3.1billion US dollar in the last year but there has b een no rise in the pay scale of the employee. The issue that Glencore is facing can have a huge effect in the Organizations operation. This will affect the employee relationship in the following ways: Conflict: The issue that raised in Glencore will increase conflicts between the union and the management, which will decrease the time of operation and eventually will lead to decrease in production. This will adversely affect the growth of the organization. Glencore will lose a lot of market share if the issue is not solved quickly. This will also raise question on the management of Glencore. Increase labor turnover: It will increase the labor turnover ratio. Labor is described as the proportion of the employee or workers that leave the organization in a particular year. Glencores new employee agreement will result in increased labor turnover (Bothma Roodt, 2013). The issues will have following implication on the social, economical, legal, and political and ethical. Social: The issue will result into increased labor turnover that means a lot of employee either will get a job or will be unemployed. Most of the employee will look for a new job. This will increase the demand for workers in the market to replace the workers who are leaving the organization (Berkman et al., 2014). Economic: This economy is highly dependent on the revenue earned from the coalmines in Australia. The lockout by the Glencore will result in to low revenue collection and it will decrease the production of the organization. This will hugely affect the financial growth of the county. Glencore is one of the largest coalmines in Australia and is one of the main sources of revenue in the Australian economy. Loss in the Glencores Oaky North coalmine will also affect the Australian economy. Legal: This will change many rules and regulations of how the organization works. This will affect the employees safety guidelines and will affect many other laws related to the coalmine. Political: This will affect the present political body to change its rules and bring some new rules so that the loss in the coalmine does not affect the economy. The political leaders have to bring proper solution so that the issue can be minimized (Plata et al., 2014). Ethical: This will also affect the ethics of the environment. The employee will not be more focused on the environment goals (Shahis Zain, 2018). The employee will not be motivated towards working hard and this will affect the production of the company (Ferrell Fraedrich, 2015). Glencore Oaky mine is under huge problem due to the protest by the Unions of the coalmine. Glencore has decided to lockout due to the wastage of man-hour. The dispute happened in the organization due to some certain reasons. The new employment agreement does not fulfill the demands of the employee. Glencore have not increased their pay, which was applied by the union members for two years. The safety standards of the Glencore coalmine are not up to the mark. The working environment of the Glencore coal mine is also not suitable for the workers. These have raised a protest against the Glencore Oaky coalmine. 190 men have been lockout for 88 days, which is not only affecting the organization but it also affecting the families of the workers. These are also having a huge impact in the social, economical, legal, and political environment. Being one of the most important coalmine in the country and also one of the largest provider of employment in Australia, Glencore coal mine should work on solving the issues with the unions. Glencore should consider the needs of the union and bring some new agreements, which will also satisfy the needs of the unions. They should consider the pay scale as Glencore has a increased its revenue significantly (Capital, 2016). The communication between the employee and the management should be improved and the management should clear out all the new changes in the employee agreement. If the organization is trying to bring change and try to apply modernize its operations then they should properly discuss with the union head so that it reduces the conflict between the workers and the management. References: Akgn, M. (2015). Coal mine accidents.Turkish thoracic journal,16(Suppl 1), S1. Bothma, C. F., Roodt, G. (2013). 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M. (2014). Alternative management structures for municipal waste collection services: The influence of economic and political factors.Waste Management,34(11), 1967-1976. Shahid, S., Zain, Z. (2018). Factors Affecting Ethical Leadership and Employee Affective Organizational Commitment: An Empirical Study.World Academy of Science, Engineering and Technology, International Journal of Economics and Management Engineering,5(1), 120-122.